Client Success Case Study

Client Snapshot

A local Fargo-area retailer partnered with Dynamic Intelligence and bundled their technology strategically integrating their payment processing platform into their business systems eliminating manual reconciliation while creating and maintaining a secure environment to protect their financial systems, data, and their customers' Personal Identifiable Information (PII).

The Challenge

Like many growing small businesses, our client was juggling multiple vendors and technology stacks to keep their operations running.  When it came to accepting payments, they were working with a processor that didn't fully meet their needs — the features they wanted weren't available, the rates weren't competitive, and support was inconsistent.

On the cybersecurity front, the picture was equally fragmented.  With increasing pressure to meet PCI DSS compliance requirements and protect customer payment data, they needed a solution that would work seamlessly alongside their payment systems — not against them.  Managing two separate vendors meant:

• Disconnected systems that required manual reconciliation and oversight
• Compliance gaps that left the business exposed to potential fines and data breach risks
• Missing features critical to daily operations — from reporting tools to flexible terminal options
• Higher combined costs with no single point of accountability

The Solution

Dynamic Intelligence presented a bundled approach: combining best-in-class payment processing with a robust, affordable managed cybersecurity plan — all under one roof.

Rather than treating payment processing and cybersecurity as separate line items, Dynamic Intelligence designed an integrated solution tailored to the client's existing systems and workflows.  Key components included:

• Competitive Payment Processing: Switching to Dynamic Intelligence's payment processing, the partnership delivered the features the client needed — including next-day funding, flexible terminal options (countertop and wireless), and competitive rates that immediately reduced monthly processing costs.
• PCI DSS Compliance Coverage: Dynamic Intelligence's managed security services addressed the compliance requirements that had previously been a source of stress and uncertainty, ensuring the business met PCI DSS standards without requiring expensive in-house expertise.
• Layered Cybersecurity Protection: Deploying MFA, email security, and managed detection & response (MDR) tools created a security posture that reduced breach risk dramatically — protecting both the business and their customers' payment data and PII.
• Seamless System Integration: All components were integrated with the client's existing infrastructure, eliminating the need to manage multiple vendor relationships or navigate incompatible systems.

Client Testimonial

"Before working with Dynamic Intelligence, we were piecing together our technology from multiple vendors, and honestly, it felt like we were always a step behind.  We needed better features for accepting payments, and we kept hearing about cybersecurity compliance requirements that seemed overwhelming to tackle on our own.

What changed everything was that Dynamic Intelligence didn't just sell us a product — they listened to what we actually needed and put together a solution that handled both our payment processing and our cybersecurity in one place.  We got the terminal options we wanted, next-day funding, and rates that finally made sense for our business.  On top of that, we now have real peace of mind knowing our systems are secure and that we're compliant.

Having one partner who understands our whole technology picture means fewer headaches, fewer invoices, and a team that actually picks up the phone when we need them.  We've already referred friends, and we'd do it again without hesitation."

—Business Owner, Fargo, ND