Client Snapshot

A Fargo-based healthcare services provider partnered with Dynamic Intelligence to achieve enterprise-grade cybersecurity, full regulatory compliance, and around-the-clock SOC monitoring—all delivered in pain language their staff could actually use.

The Challenge

The client was operating under a growing cloud of cyber risk.  As a healthcare services company handling sensitive data, they faced strict HIPAA and PCI DSS compliance requirements — but their existing IT setup left critical gaps.  Their team had no visibility into what was happening on their network after hours, credentials were not protected by multi-factor authentication, and their email infrastructure was a prime target for phishing attacks.  Leadership knew a breach was a matter of when, not if — and the potential cost, both financial and reputational, was unacceptable.

To make matters more difficult, their staff — healthcare workers first, tech users second — needed a solution that stayed out of the way.  Complexity was not an option.

The Solution

Dynamic Intelligence deployed their full cybersecurity stack for the client, layering complementary protections that work together seamlessly in the background:

• Multi-Factor Authentication (MFA): Eliminating 99% of credential-based breach risk across all staff accounts.
• Zero Trust Network Access (ZTNA): Ensuring no user or device is trusted by default with least privilege enabled, reducing breach exposure by 60-80%.
• Managed Detection & Response (MDR) with 24/7 SOC Monitoring: Our dedicated security operations center watching their environment around the clock, cutting mean time to detect threats by approximately 50%.
• Advanced Email Security: Blocking phishing, spoofing, and malicious attachments before they ever reach staff inboxes.
• PCI DSS Compliance Management: Ensuring the client met all regulatory requirements without added burden on their internal team.

Throughout the rollout, the Dynamic Intelligence team communicated in plain language—no jargon, no confusing technical handoffs.  Staff adopted the new tools quickly because they were designed to stay invisible unless something was wrong.

The Results

• Achieved a projected 99% reduction in overall cybersecurity breach risk with the full protection stack in place.
• 24/7 SOC monitoring means threats are detected and responded to within an hour—even on nights, weekends, and holidays.
• Reached full PCI DSS compliance, eliminating the regulatory exposure that had been a persistent leadership concern.
• Staff reported no disruption to daily workflows—the security layer works quietly in the background.
• Leadership gained real-time visibility into their security posture for the first time, with clear reporting they can actually understand.

Client Testimonial

"We'd been putting off a real cybersecurity overhaul for years because we assumed it would be expensive, complicated, and disruptive. Dynamic Intelligence proved us wrong on all three accounts. They walked us through every step of the way in language our team actually understood, had everything running without any meaningful downtime, and now I have a dashboard that shows me exactly what's happening on our network at any hour of the day. The 24/7 SOC monitoring alone lets me sleep at night in a way I honestly couldn't before. I'd recommend them to any organization that takes protecting their people and their data seriously."

—Director of IT, Healthcare Services, Fargo, ND